Limited Warranty Policy — Les Campeurs Atlas inc. (Atlas Roadcamp)
Effective November 1, 2026. Replaces any previous version for products purchased on or after this date.
1. Coverage
Les Campeurs Atlas inc. (“Atlas”) warrants to the original purchaser and any subsequent owner (the “Purchaser”) that products manufactured by Atlas (the “Product”) are free from defects in materials and workmanship under normal use, in accordance with the installation guide and the load limits stated in that guide and on atlasroadcamp.com.
The warranty applies to Products purchased directly from Atlas or from an authorized dealer.
2. Duration
1. Base warranty: 1 year from the date of purchase.
2. Extended warranty: 3 years from the date of purchase, if the Purchaser registers the Product on atlasroadcamp.com within 90 days of purchase. Atlas confirms the registration by email; this email serves as proof of the extension. The extended warranty applies to personal use only. A Product used for commercial purposes (fleet, rental, work vehicle) is covered for 1 year.
3. Finishes: the Line-X coating follows the Product’s warranty period (1 year, or 3 years if registered). Powder coat is covered for 1 year, with or without registration. Only peeling and flaking caused by an application defect are covered.
For a Product installed by an upfitter or dealer on a vehicle that is then sold, the purchase date is the date the vehicle is delivered to the end customer. Repair or replacement of a Product does not extend the original warranty period.
3. Remedies
If a claim is approved, Atlas will, at its discretion, repair the Product, replace it with a new or equivalent product, or refund the purchase price paid. These remedies are the only ones offered under this limited warranty.
4. Exclusions
This warranty does not cover:
1. Labour, removal, reinstallation or adjustment of a Product, whether original or replacement.
2. Shipping, transportation, towing and travel costs.
3. Damage to the vehicle, other parts or accessories, cargo or any other property.
4. Loss of use of the vehicle, rental of a replacement vehicle, loss of income and other indirect damages.
5. Normal wear, scratches, chips caused by impacts (rocks, branches, etc.) and cosmetic oxidation.
6. Damage caused by improper installation, overloading, incorrect or abusive use, accident, collision, negligence, lack of maintenance (including re-torquing of hardware) or theft.
7. Products modified, repaired or altered by anyone other than Atlas or an authorized representative.
8. Other brands’ products sold by Atlas, which are covered only by their manufacturer’s warranty.
9. Products sold “as is,” used, demo or final clearance, unless otherwise stated in writing.
5. Claims
To make a claim, the Purchaser writes to info@atlasroadcamp.com during the warranty period, including:
• proof of purchase (invoice from Atlas or an authorized dealer);
• photos of the Product, the defect and the installation on the vehicle;
• a description of the problem and how the vehicle is used.
Atlas may request to inspect the Product. No Product may be returned without Atlas’s prior written authorization.
6. Transfer
The warranty is transferable to the next owner for the remaining period, upon presentation of the original proof of purchase. The new owner transfers the registration to their name on atlasroadcamp.com.
7. Your rights
This limited warranty is in addition to your rights under the law, including the legal warranty provided by Quebec’s Consumer Protection Act. It does not limit them. The exclusions and limitations above apply to the extent permitted by applicable law.
8. Governing law
This warranty is governed by the laws of Quebec and the federal laws of Canada applicable therein.
9. Severability
If any provision is found invalid or unenforceable, the remaining provisions remain in effect.
10. Changes
Atlas may modify this policy. A change does not apply to Products purchased before its effective date.